Rainbow International

Some of the most Frequently Asked Questions we encounter :

Q. - Will my carpets shrink when cleaned?
A. - No. We will inspect and report on any likely problem before cleaning, and ensure that the appropriate cleaning method is used.

Q. - Will the colours run?
A. - We will test for colour fastness before cleaning any of your carpets or upholstery and use the appropriate procedure to suit the individual carpet or fabric and its condition to avoid any possible colour run.

Q. - How long will it take for my carpet to dry?
A. - We use the latest cleaning equipment and methods available, this keeps drying time to an absolute minimum. Depending on the type of cleaning method used drying times are typically from 30 minutes - 4 hours.

Q. - Will my carpet or suite get dirty more quickly as a result of being cleaned?
A. - No. As Rainbow International will use the correct procedures and the appropriate products, no residues are left which could attract dirt. Your carpets and upholstery are rinsed leaving the Ph at the correct level which will not lead to rapid re-soiling.

Q. - What should I do if my carpets are flood damaged due to burst pipes, washing machine or radiator problems?
A. - Take a deep breath, keep calm and phone Rainbow International for advice. Please remember that we provide a fire and flood restoration service for the UK's top insurance companies, so you can trust us to know what to do.