Compliments and Complaints-0113 3984703. 8.00-6.00 Mon-Fri. Complaints@leeds.gov.uk. Business Rates-0113 247 6983. 8.305.00 Mon,Tues & Thurs. 9.305.00 Wed. 8.304.30 Fri. Business.rates@leeds.gov.uk Childcare-0113 247 4386. 9.005.00 Mon-Fri Cis@leeds.gov.uk Council Tax-0113 398 4730. 8.305.00 Mon,Tues & Thurs. 9.305.00 Wed. 8.304.30 Fri. Council.tax@leeds.gov.uk Education Maintenance Allowance-0113 247 5330. 8.305.00 Mon-Thurs. 8.304.30 Fri. Student.support@leeds.gov.uk For Education Grants call Student Support Direct-08456 077577. 6.00am-12.00 midnight(subject to change) www.studentfinancedirect.co.uk General Education Enquiries-0113 247 5590. 8.305.00 Mon-Thurs. 8.304.30 Fri. Educ.info@educationleeds.co.uk Highways,Street Cleansing & Street Lighting-0113 247 7500. 8.305.00 Mon-Fri. Highways@leeds.gov.uk Homelessness-01132 247 6919. 9.00-4.30 Mon-Thurs. 10.00-4.00 Fri. Homeless@leeds.gov.uk Housing Advice-0113 398 4701. 8.00-6.00 Mon-Fri. Onestop@leeds.gov.uk Housing Benefit,Council Tax Benefit & Free School Meals-0113 247 7247. 8.30-5.00 Mon-Thurs. 8.30-4.30 Fri. Lcc.benefits@leeds,gov.uk Housing Repairs-0113 398 4704. 8.00-6.00 Mon-Fri. Onestop@leeds.gov.uk Leisure Central Box Office-0113 224 3801. 10.00-5.30 Mon-Sat Boxoffice@leeds.gov.uk Libraries Enquiry Express-0113 247 6016. 9.30-7.00 Mon-Fri. 9.30-3.00 Sat. Enquiry.express@leeds.gov.uk Jobs & Training Opportunities-0113 247 5465. 8.30-5.00 Mon-Thurs. 8.30-4.30 Fri. Noise Problems-0113 240 7361. 24 hour helpline Env.health@leeds.gov.uk Planning and Development-0113 247 8000. 8.30-5.00 Mon-Thurs. 8.30-4.30 Fri. planning@leeds.gov.uk Refuse Collection,Recycling & Bulky Household Waste-0113 3984760. 8.00-6.00 Mon-Fri. Refusecollection@leeds.gov.uk Social Services-0113 398 4702. 8.00-6.00 Mon-Fri. Onestop@leeds.gov.uk Traffic Signal Faults-01132 246 0137. 7.00-7.00 Mon to Fri. 9.00-5.00 Sat. Traffic.signals@leeds.gov.uk If you have an emergency outside of our opening hours,please ring the following: Housing Repairs and Highways-0113 3760499. Social Services and Emergency Accommodation-0113 2409536. Noise problems-0113 2407361. Our operators will help you find the right number if you are not sure who to call. The City Councils main switchboard number is-0113 2348080. If you are unsure of which department to write to,please address your letters to: Leeds City Council,Civic Hall,Calverley Street,Leeds,LS11U.